Case Managers - Youth Services
Action for Boston Community Development, Inc.
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Post Date: Aug 29, 2022
Job Type: Full Time
Start Date: - n/a -
Salary: - n/a -
Location: US - Massachusetts - Boston
Job Reference: - n/a -
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Description
Overview:
Action for Boston Community Development is a nonprofit human services organization that each year provides more than 100,000 low income residents in the Greater Boston region with the tools and resources needed to transition from poverty to stability and from stability to success. Within the Youth Services program, the Case Manager plays a key role in providing both case management services to youth in various programs. The Case Manager assesses the needs, skills, and barriers of participants and jointly determines the appropriate pathway, support services, and resources needed to ensure the participants’ success.

Duties include:

Responsible for assessing the needs, skills, and barriers of participants and jointly determines the appropriate pathway, support services, and resources needed to ensure the participants’ success. Work with individuals in their caseload for the duration of their participation in programs, and help organize and coordinate services to reduce fragmentation
Recruit potential youth participants
Provide orientation, screening, intake and assessment for potential program participants
Identify and prioritize a participant’s goals, personal strengths, needs, and barriers
Develop an Individual Service Strategy (ISS) of action through which the participant will use their strengths and overcome barriers in route to achieving their goals
Identify, within and outside of ABCD, the resources needed to pursue those goals
Write case notes for each youth that accurately reflect the youth’s progress, issues and overall program performance
Utilize an agreed upon coaching model to assist the participants in changing habits while reducing the participant’s dependency upon the case manager before the end of the program
Perform other related duties as assigned from time to time.

Job Qualifications:
A minimum of one to three years of relevant experience and a high school diploma or equivalent and some college coursework or professional certification required
A Bachelor's degree in education, social work, human services, social science or related field strongly preferred
Must have demonstrated leadership skills and entrepreneurial talents
Willingness to take risks and develop new initiatives
Careful attention to detail and accuracy
Excellent communication skills, as well as strong organizational, planning, and time management skills
Ability to work with groups and individuals of diverse economic, social, and cultural backgrounds
Why ABCD?

Make an impact on the community
Professional development opportunities and trainings
Health and Dental Insurance
Long-term and Short-term Disability Insurance
Life Insurance
403B Retirement Plan with employer match and vesting
Paid Time Off
13 Observed Holidays