Reporting to the Deputy Executive Director, the Program Director's duties include:
Ensures that service delivery and operations meet both contractual commitments and the needs of clients in providing a safe, secure, supportive program for the benefit of all clients.
Ensures that standard operating procedures are followed by all staff, and that all staff receives support and supervision appropriate to their needs.
Provides on-call coverage to address needs on a twenty-four hour basis.
Develops, implements, and evaluates client policies, practices and procedures in conjunction with the Director of Social Services.
Ensures a stable Social Services unit with oversight of program planning, structural organization, staffing, and ensures compliance with all policies, procedures an regulations.
Oversees, in conjunction with the Director of Social Services, the work of the psychiatrist, wellness coordinator, and the medication room coordinator.
Serves as the final interviewer of prospective residents (residential programs).
Recruits, hires, and orients, and supervises and evaluates staff.
Monitors program fiscal operations, and develops annual budget in consultation with Deputy Director and Finance Department.
Prepares reports as required by Urban Pathways, funding and regulatory agencies.
Attends monthly Program Directors’ meetings and other meetings as necessary.
Assists in the development of proposals and/or contracts with funding or potential funding sources.
Designs and oversees record keeping systems for employee accrued time, finances, inventory, accounts payable, client banking and client demographics.
Prepares draft contracts with potential consultants or vendors; initiate contracts for signatures that meet the needs of the program.
Establishes relationships with vendors and supervises merchandise quality.
Monitors the facility and ensures compliance with all health, safety and fire codes.
Facilitates all repairs of the building with available resources
Ensures proper handling and reporting of critical incidents.
Establishes and promotes inter-agency and community relations.
Represents the program and Urban Pathways at governmental, community and agency meetings as designated by the Deputy Director.
Master’s Degree in Social Work, Psychology, or other related field required.
Five years experience working with mentally ill/MICA adult population; including supervisory and administrative experience required
Experience working in an SRO or residential program setting.
Familiarity with DHS, OMH, and/or DOHMH regulations highly preferred.
Sensitivity to the special needs of the mentally ill homeless and MICA populations.
Strong written and verbal communication skills.
Good problem solving skills and ability to manage multiple projects.
Strong budget and fiscal skills.
Strong computer skills and experience with Microsoft Word and Excel.
Experience with AWARDS preferred.
Clean drivers license preferred.