Concern Housing is looking for a Program Director to lead the new program at Concern Pitkin. The Director is responsible for all aspects of the SP-SRO Program development and operations, as well as compliance with state, city and federal regulations.
Duties and Responsibilities:
Oversight of day-to-day operations of SP-SRO building, including supervision of all program social service staff and administrative assistant. On site liaison with superintendent and property maintenance staff.
Supervision of personnel, including taking a lead role in hiring and disciplinary actions; weekly individual/group supervision; monthly staff meetings.
Oversee all intake procedures, including screening of applicants and monthly outcome reporting to HRA, DHS and OMH. Maintain program occupancy rates (>95%).
Work closely with Concern’s Affordable Housing Compliance Department to ensure compliance with LIHTC and project-based Section 8 regulations, including eligibility determination, annual certifications and any other reporting requirements, as necessary.
Cooperation with outsourced property management personnel re: site maintenance and safety issues, as well as the accounting department to ensure monitoring of rental payment/arrears and assisting special needs tenants with securing and maintaining entitlements.
Oversee purchasing of program services and supplies within contractual guidelines.
Crisis Intervention (including 24/7 cell phone coverage).
Conduct continuous needs assessment for program development and evaluation and quality assurance. Closely monitor health care outcomes of special needs tenants.
Provide staff training and development to ensure suitable implementation and evaluation of evidence-based best practices. Evaluate staff performance and promote professional growth.
Handle ongoing community relations activities which include program promotion and maintaining a positive relationship with the neighboring residential and business community.
Collaboration with local hospitals and healthcare/care coordination providers through committees, special projects, etc., as well as community outreach.
Close collaboration with DOHMH to ensure successful transition and ongoing rehabilitative of special needs population.
Other tasks as assigned by the Associate Executive Director of NYC Program Operations.
Positions Supervised: Service Coordinator, Counselor, Administrative Assistant, Per Diem Counselor
Salary: $80,000/yr.
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