EXAMPLES OF DUTIES
•        Provide community based case management to survivors of domestic violence;
•        Interview clients to assess legal, social, medical, psychological and other needs in order to assist them to better navigate the legal process; interviews may be conducted at clients’ homes or at other community-based locations;
•        Develop case plans to assist survivors in becoming more independent and stable. Arrange, coordinate, monitor, evaluate, and advocate for a package of multiple services to meet the specific client’s complex needs, including medical and mental health treatment, housing, education, job-training, and other social services;
•        Provide counseling and emotional support to survivors to help them maintain relative stability while they process their legal cases and pursue other remedies and benefits;
•        Verify initial and/or on-going eligibility with the Department of Public Social Services (DPSS) and communicate with DPSS staff regarding eligibility and progress. Establish relationships with key DPSS personnel to facilitate advocacy for clients’ needs and to effect systemic change;
•        Assist survivors recount their experiences to complete applications for family law, immigration, and other forms of relief and prepare testimony while providing support to minimize retraumatization;
•        Coordinate communication with and advocate on behalf of clients to law enforcement, government agencies, social service agencies, educational institutions, medical and legal professionals, and others to help clients understand and navigate the legal system. Accompany clients to appointments with the aforementioned agencies and institutions when the need is indicated.