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Counselor/ Front Desk
Brooklyn Community Housing & Services, Inc.
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Post Date: Mar 07, 2014
Job Type: Full Time
Start Date: immediate
Salary: $13.46 per hour
Location: US - New York - Brooklyn
Job Reference: NG-CFD
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Description
WORK SHIFT:
Sunday - Thursday, 12:00am–8:00AM.

RESPONSIBILITIES AND DUTIES:
Represent SRO Management and act as liaison to service team.

1. Cover SRO Front Desk for 12-8 shift, answering phones, distributing mail, and receptionist functions.

2. Conduct hourly rounds of all suite floors and document findings in the communication log.

3. Assess incidents and coordinate emergency responses involving the Police, EMS, Fire Department, Maintenance, and other officials.

4. Work with SRO staff and others to respond to tenant/landlord issues.

5. Document all interventions and incidents – and prepare other reports as requested.

6. Coordinate resident’s overnight passes, maintain guest log and report related issues to the Assistant Director, Program Director and Resident Manager.

7. Meet with the Program Director and Case Management Team bi-weekly to review incidents and interventions.

Skills
High School diploma required, Associate or Bachelors preferred. Two years relevant experience required; experience with Special Needs Populations and knowledge of residential housing preferred. Experience with crisis management in the Social Services field or Security Industry preferred. Strong interpersonal and problem solving skills essential. Good oral and written communication skills required.

Notes
Submit resume and cover letter with salary history (attachments as MS word documents please for e-mail responses).


Contact Details
Name: B.C.H.S. Attn: HR Dept.
Address: 105 Carlton Avenue
City: Brooklyn
State/Province: New York
Zipcode: 11205
Country: United States
Ph: No phone calls please.
FAX: 718-625-0635
Email: Wendyj@bchands.org




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